Read our Peace of Mind Promise for 2021 here

This document contains the latest information about the protocols, preventative measures and changes adopted in Italy and on Sicily in response to the Coronavirus (Covid-19) pandemic. 

Since lockdown was announced, and before, we have been closely monitoring government guidance, regional policies and have maintained a continuous dialogue with our colleagues in Italy and on Sicily. Below we have highlighted the facts and guidelines relating to accommodation, shops and services. It is important to note that guidelines are being updated daily and you should contact us should you have any specific questions or concerns. 

This document was updated on Thursday 27 May.

Arrivals

Italy and Sicily are open to UK visitors. The requirements for travellers are detailed below:

  • A rapid antigen swab or PCR swab test taken within 48 hours of arrival time in Italy. A negative test result and a fit to fly certificate is required in order to travel. At Sunvil, we have a partnership with Randox Health (one of the UK government's approved providers) and our travellers can purchase a test at a reduced rate - see below. 
  • Everyone arriving in Italy MUST telephone the Covid-19 helpline for the region to which they are travelling within 48 hours of their arrival time in Italy.
  • A completed self declaration form from the Ministry of Foreign Affairs is required. One form is required per family or party group who are staying at the same place throughout the holiday. In addition, visitors to Sicily need to complete the following visitor arrival form. Visitors to Puglia need to fill in a questionnaire, downloadable from the region's website.
  • A PCR, LAMP or Antigen test taken at a clinic within 72 hours of your return to the UK. This test is taken and payable locally - our team on the ground will provide the necessary information. A negative test result is required in order to travel. Alternatively, it is possible to purchase a virtual consultation test prior to departure. Further details can be found here
  • A completed UK Passenger Locator Form (PLF).
  • PCR tests on return from travels as per the government's traffic light system. Italy has been categorised as Amber and as such a 10-day period of self-isolation applies plus a PCR test on/before Day 2 and on/after Day 8 is required. These tests must be ordered before your return to the UK. Tests can be ordered from Randox Health, at a reduced rate for Sunvil travellers. A full list of providers for the Day 2 and Day 8 tests can be found here.

Testing providers

In UK tests:

At Sunvil, we have a partnership with Randox Health (one of the UK government’s approved providers) and our travellers can purchase tests at a reduced price:

Randox Health
Finsbury House
23 Finsbury Circus
London
EC2M 7EO
Website: https://www.randoxhealth.com
Tel: 0800 254 5130

With Randox, you will self-administer a swab test using the instructions in the test kit provided and send the test back to Randox using one of their local drop boxes or a courier. Once the test has been analysed you will be sent an electronic test certificate.

Further testing information and additional suppliers can be found here.

Please also ensure that you are familiar with the new rules for travel within Europe from 01 January 2021. A synopsis of the changes can be found in our dedicated blog.

Face masks

The use of masks is mandatory for all visitors (aged 6yrs+) at all times in public - indoors and outdoors - in every part of the country. It is obligatory for visitors to carry a mask at all times.

It is mandatory to maintain the safe distance of at least one metre from non-cohabiting people.

At beach clubs, masks are mandatory in common areas (bars, restaurants, etc.) as well as indoors. They are not mandatory on the beach provided you are at a safe distance from other persons.

Accommodation

A series of protocols have been adopted by hospitality establishments across the country to safeguard all. These measures include:

  • The adoption of social distancing (1m) between all employees and guests in all communal areas and lifts. The exception to this rule is for those travelling as one party
  • The provision of hand sanitiser in public areas
  • The mandatory use of face masks by employees and guests whilst in communal areas and lifts. Face masks are not required outdoors
  • Enhanced cleaning and air conditioning systems checked regularly
  • Temperature checks may take place

Parks, gardens and physical activity

Access to parks, villas and public gardens is allowed, respecting the interpersonal distance of at least one metre from non-cohabiting people. Performing outdoor physical activity is allowed, respecting the safe distance of at least 2 metres for sports activity and at least one metre for each other activity. Persons accompanying minors and persons who are not completely self-sufficient are not obliged to observe the safe distance.

The activities of gyms, indoor swimming pools, spas and spas are suspended until 01 July 2021.

Transfers and car hire

Sunvil and our local partners have adopted the following measures when transferring our guests:

  • Transfer vehicles will be used to transfer those travelling together only (vehicles will not be shared with other parties)
  • Only the driver will be seated in the front of the car (the front seat intended for a passenger must not be used)
  • A maximum of two passengers sit on the rear seat, leaving the central seat free
  • A maximum of three people non co-habiting people per car, including the driver
  • The use of face masks is compulsory for all occupants within transfer vehicles

  • Hire cars will be deep-cleaned prior to all rentals

Services

Bars, restaurants, ice cream parlours are open and will be displaying a sign indicating the maximum number of people allowed inside at any particular time.

Restaurants are permitted to accommodate a maximum of 4 people per table – outdoors and indoors, unless cohabitants, and meals can be served until 23:00hrs. Takeaway service is available. There are no time limits for restaurants in hotels and other hospitality establishments, as long as the service is limited to customers staying on the premises.

Museums

Museums and other cultural institutions are open at weekends.

Curfew

A curfew is in place across the country from 23:00hrs to 05:00hrs, changing to 00:00hrs as of 07 June.

Sunvil's support

Sunvil’s destination specialists have toured Italy and Sicily and know the country inside out. The team consisting of Rosanna, Michelle, Yasmin, Cristiana, Alison and Bekki, are supported in-country by our local agent. We operate a 24-hour emergency telephone number and are also on hand to answer any questions you may have.

Other useful links

Travel responsibly Italy

Chianti district, Tuscany, Italy Chianti district, Tuscany, Italy
Positano, Italy Positano, Italy
Agrigento, Sicily Agrigento, Sicily
Vulcano, The Aeolian Islands, Italy Vulcano, The Aeolian Islands, Italy
The Sunvil Family

By The Sunvil Family

27th May 2021



The Sunvil Family
The Sunvil Family
The Sunvil Family

Sunvil's holidays are designed by passionate travellers just like you. Our reservations experts and product teams, many of whom have been with us for many years, are passionate about our destinations and, through their personal, first-hand knowledge can answer any questions that you may have. They are well qualified to advise and recommend, based on your own holiday criteria. We can point you to those special, little-known places, some not found even in guidebooks.

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We promise that a member of our specialist reservation teams will reply personally to your holiday enquiry before 5.30pm if received before 12.00pm (Monday to Friday). Enquiries received after 12.00pm will be replied to within 24-hours (excluding Sundays).

If your enquiry is of an urgent nature, please telephone our dedicated reservation teams on the numbers listed below.

Our lines are open from 9.00am to 5.30pm Monday-Friday and from 9.30am to 4.30pm Saturday.

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We promise that a member of our specialist reservation teams will reply personally to your holiday enquiry before 5.30pm if received before 12.00pm (Monday to Friday). Enquiries received after 12.00pm will be replied to within 24-hours (excluding Sundays).

If your enquiry is of an urgent nature, please telephone our dedicated reservation teams on the numbers listed below.

Our lines are open from 9.00am to 5.30pm Monday-Friday and from 9.30am to 4.30pm Saturday.

  • Greece: 020 8758 4758
  • Cyprus: 020 8758 4759
  • Portugal, the Azores, Spain, Italy, Sicily and Scandinavia: 020 8758 4722
  • Latin America: 020 8758 4774
  • Marketing: 020 8758 4731

Required Information

* Mandatory Information
Title *
First name *
Surname *
Telephone number *
Alternative telephone number
Email address *
Confirm email address
Preferred method of communication *
If you would like to be called during a specific period, please specify
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If your enquiry is of an urgent nature, please telephone our dedicated reservation teams on the numbers listed below.

Our lines are open from 9.00am to 5.30pm Monday-Friday and from 9.30am to 4.30pm Saturday.

  • Greece: 020 8758 4758
  • Cyprus: 020 8758 4759
  • Portugal, the Azores, Italy, Sicily and Scandinavia: 020 8758 4722
  • Latin America: 020 8758 4774

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Why not use 'My Suitcase' to compile a wish list of your future Sunvil holidays?

 

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