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This document contains the latest information about the protocols, preventative measures and changes adopted in Italy and on Sicily in response to the Coronavirus (Covid-19) pandemic. 

Since lockdown was announced, and before, we have been closely monitoring government guidance, regional policies and have maintained a continuous dialogue with our colleagues in Italy and on Sicily. Below we have highlighted the facts and guidelines relating to accommodation, shops and services. It is important to note that guidelines are being updated daily and you should contact us should you have any specific questions or concerns. 

This document was updated on Tuesday 7th September 2021.

Arrivals

Italy and Sicily are open to UK visitors. The requirements for travellers are detailed below:

If you have received both vaccinations (more than 14 days prior to departure):

  • Provide proof of your vaccination status – see below for details of the evidence required.
  • Pre-departure testing: A PCR test taken within 48 hours of your arrival time in Italy or a rapid antigen test taken at an authorised clinic within 48 hours of your arrival time in Italy. A negative test result is required in order to travel.
  • A completed Digital European Passenger Locator Form 
  • In addition, visitors to Sicily must complete a visitor arrival form
  • Test to return: All travellers must undertake a PCR, LAMP or Antigen test within 72 hours of return to the UK. This test must be taken at a local clinic or using a virtual provider (see below), approved by the UK government. A fit to fly certificate is provided (the certificate must be in English, Spanish or French).
  • Testing on return to the UK: A Day 2 test is required. This test must be ordered before your return to the UK and evidence of this purchase must be added to the UK Passenger Locator Form.
  • A completed UK Passenger Locator Form (PLF).

Evidence for passengers in receipt of both vaccinations (one of the following):

The NHS App: This application is valid on smart phones and tablets and requires ALL passengers to register for their own account. The account is connected to your NHS number, date of birth and postcode. The application will display your Covid-19 vaccine record.

An official letter from the NHS: This letter can be obtained by calling “119” from any UK landline or mobile. This request takes c.5-7 days to receive.

You should check that your name on your passport matches how it is displayed on your NHS Covid Pass. If the names are different, contact your GP practice to have your details updated.

We recommend you travel with a printed copy of your vaccination certificate.

Testing providers

In UK tests:

At Sunvil, we have a partnership with Randox Health (one of the UK government’s approved providers) and our travellers can purchase tests at a reduced price:

Randox Health
Finsbury House
23 Finsbury Circus
London
EC2M 7EO
Website: https://www.randoxhealth.com
Tel: 0800 254 5130

With Randox, you will self-administer a swab test using the instructions in the test kit provided and send the test back to Randox using one of their local drop boxes or a courier. Once the test has been analysed you will be sent an electronic test certificate.

Alternative provider:

Medic Spot – Providers of Antigen tests

Government backed Medic Spot offer Antigen tests for travellers, with results in 20 minutes. These tests can be purchased through Sunvil on Tel: 020 8758 4758 (choosing pre-departures) at a rate of £40.00 per test (including post and packaging). Alternatively, you can purchase the tests online by visiting https://tests.medicspot.co.uk/products/outbound-antigen - £45.00 per person. 

Further testing information and additional suppliers can be found here.

Please also ensure that you are familiar with the new rules for travel within Europe from 01 January 2021. A synopsis of the changes can be found in our dedicated blog.

Face masks

Italy: The use of face masks is required, indoors and outdoors, only when social distancing of at least 1m is not possible.

Sicily: The use of face masks is mandatory indoors and outdoors for all aged 6yrs+ and social distancing maintained at 1m.

Accommodation

A series of protocols have been adopted by hospitality establishments across the country to safeguard all. These measures include:

  • The adoption of social distancing (1m) between all employees and guests in all communal areas and lifts. The exception to this rule is for those travelling as one party
  • The provision of hand sanitiser in public areas
  • The mandatory use of face masks by employees and guests whilst in communal areas and lifts. Face masks are not required outdoors
  • Enhanced cleaning and air conditioning systems checked regularly
  • Temperature checks may take place

Parks, gardens and physical activity

Access to parks, villas and public gardens is allowed, respecting the interpersonal distance of at least one metre from non-cohabiting people. Performing outdoor physical activity is allowed, respecting the safe distance of at least 2 metres for sports activity and at least one metre for each other activity. Persons accompanying minors and persons who are not completely self-sufficient are not obliged to observe the safe distance.

The following venues are now open to the public:

  • Indoor and outdoor swimming pools
  • Outdoor and indoor sporting events
  • Spas
  • Trade fairs, conferences and congresses
  • Fitness and spa centres
  • Theme and amusement parks
  • Private parties, including those associated with civil and/or religious ceremonies, outdoors and indoors
  • Gaming halls and betting shops, bingo halls and casinos

Transfers and car hire

Sunvil and our local partners have adopted the following measures when transferring our guests:

  • Transfer vehicles will be used to transfer those travelling together only (vehicles will not be shared with other parties)
  • Only the driver will be seated in the front of the car (the front seat intended for a passenger must not be used)
  • A maximum of two passengers sit on the rear seat, leaving the central seat free
  • A maximum of three people non co-habiting people per car, including the driver
  • The use of face masks is compulsory for all occupants within transfer vehicles
  • Hire cars will be deep-cleaned prior to all rentals

Services

Bars, restaurants, ice cream parlours are open and will be displaying a sign indicating the maximum number of people allowed inside at any particular time.

Restaurants and bars can remain open with no time restrictions. There is no limit to the number of people who may sit at the same outdoor table. Up to a maximum of 6 non-cohabiting people may sit together indoors; there are no limits to the number of people for 2 families who decide to dine together at the same table.

Museums

From Monday to Friday the admissions to museums are limited to a maximum number of people (which varies depending on the capacity of the museum), in compliance with health prevention measures. For weekend visits you need to book online or by phone.

Sunvil's support

Sunvil’s destination specialists have toured Italy and Sicily and know the country inside out. The team consisting of Rosanna, Michelle, Yasmin, Cristiana, Alison and Bekki, are supported in-country by our local agent. We operate a 24-hour emergency telephone number and are also on hand to answer any questions you may have.

Other useful links

Travel responsibly Italy

Chianti district, Tuscany, Italy Chianti district, Tuscany, Italy
Positano, Italy Positano, Italy
Agrigento, Sicily Agrigento, Sicily
Vulcano, The Aeolian Islands, Italy Vulcano, The Aeolian Islands, Italy
The Sunvil Family

By The Sunvil Family

7th September 2021



The Sunvil Family
The Sunvil Family
The Sunvil Family

Sunvil's holidays are designed by passionate travellers just like you. Our reservations experts and product teams, many of whom have been with us for many years, are passionate about our destinations and, through their personal, first-hand knowledge can answer any questions that you may have. They are well qualified to advise and recommend, based on your own holiday criteria. We can point you to those special, little-known places, some not found even in guidebooks.

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We promise that a member of our specialist reservation teams will reply personally to your holiday enquiry before 5.30pm if received before 12.00pm (Monday to Friday). Enquiries received after 12.00pm will be replied to within 24-hours (excluding Sundays).

If your enquiry is of an urgent nature, please telephone our dedicated reservation teams on the numbers listed below.

Our lines are open from 9.00am to 5.30pm Monday-Friday and from 9.30am to 4.30pm Saturday.

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We promise that a member of our specialist reservation teams will reply personally to your holiday enquiry before 5.30pm if received before 12.00pm (Monday to Friday). Enquiries received after 12.00pm will be replied to within 24-hours (excluding Sundays).

If your enquiry is of an urgent nature, please telephone our dedicated reservation teams on the numbers listed below.

Our lines are open from 9.00am to 5.30pm Monday-Friday and from 9.30am to 4.30pm Saturday.

  • Greece: 020 8758 4758
  • Cyprus: 020 8758 4759
  • Portugal, the Azores, Spain, Italy, Sicily and Scandinavia: 020 8758 4722
  • Latin America: 020 8758 4774
  • Marketing: 020 8758 4731

Required Information

* Mandatory Information
Title *
First name *
Surname *
Telephone number *
Alternative telephone number
Email address *
Confirm email address
Preferred method of communication *
If you would like to be called during a specific period, please specify
Booking reference number *
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If your enquiry is of an urgent nature, please telephone our dedicated reservation teams on the numbers listed below.

Our lines are open from 9.00am to 5.30pm Monday-Friday and from 9.30am to 4.30pm Saturday.

  • Greece: 020 8758 4758
  • Cyprus: 020 8758 4759
  • Portugal, the Azores, Italy, Sicily and Scandinavia: 020 8758 4722
  • Latin America: 020 8758 4774

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