Read our Peace of Mind Promise for 2021 here

This document contains the latest information about the protocols, preventative measures and changes adopted in Spain in response to the Coronavirus (Covid-19) pandemic.

Sunvil's approach to holidays in Spain is refreshing. Our aim is to introduce our guests to the real country, away from the popular seaside resorts and tourist honeypots. We want our guests to experience local life, experience the country's wondrous natural settings and cultural sites, and, most of all, return home with the feeling that they have discovered somewhere special.

Throughout the pandemic, we have closely monitored government guidance, regional policies and have maintained a continuous dialogue with our colleagues in Spain. Below we have highlighted the facts and guidelines relating to accommodation, shops and services. It is important to note that guidelines are being updated daily and you should contact us should you have any specific questions or concerns.

This document was updated on Thursday 06 May.

Arrivals

Spain has announced that it will be read to welcome visitors from the UK as of mid-May. The requirements for travellers are detailed below:

  • A PCR test taken within 72 hours of your departure from the UK. A negative test result is required in order to travel. At Sunvil, we have a partnership with Randox Health (one of the UK government's approved providers) and our travellers can purchase a test for £60 per person. Click here and quote SUNVIL60.
  • A completed Health Control Form. This questionnaire must be completed a minimum of 48 hours prior to departure. Anyone who has not completed this form electronically via the Spain Travel Health website or app, may submit it in paper format prior to boarding. Airlines are denying boarding to those who fail to provide evidence of their submission and their unique QR code. 
  • On arrival travellers will be subject to a temperature check and undergo a visual health assessment. Anyone who presents symptoms or fails to meet one of the above requirements will be required to undergo a test on arrival and will be obliged to observe the COVID-19 protocols in place as determined by the local authorities of your destination in Spain. 
  • A PCR, LAMP or Antigen test taken within 72 hours of your return to the UK. This test is taken and payable locally - our team on the ground will provide the necessary information. A negative test result is required in order to travel. Further details can be found here.
  • A completed UK Passenger Locator Form (PLF).
  • PCR tests on return from travels as per the government's traffic light system. If Spain has been categorised as Amber and as such a 10-day period of self-isolation applies plus a PCR test on/before Day 2 and on/after Day 8 is required. These tests must be ordered before your return to the UK. Tests can be ordered from Randox Health using SUNVILDAY2D8 for the tests on Day 2 and Day 8 (£120pp). A full list of providers for the Day 2 and Day 8 tests can be found here.

Please also ensure that you are familiar with the new rules for travel within Europe from 01 January 2021. A synopsis of the changes can be found in our dedicated blog.

Measures adopted across the country

Visit Spain has created a 'Travel Safe' website which provides easy to follow guidance for your trip.

Accommodation

Responsible Tourism seal

A Responsible Tourism seal has been developed by the Spanish Secretary of State for Tourism in light of the Coronavirus (Covid-19) pandemic, and is being awarded to establishments that follow official guidelines approved by the Ministry of Health. The seal is non-transferable and must be renewed every year. Further information on the measures adopted can be found below and in the following link:

  • Each property must complete a risk assessment to identify areas of vulnerability or concern when managing the spread of Covid-19. Measures must be adopted to mitigate these risks and all personnel and guests advised of the role they play
  • Social distancing within the hotel and its grounds
  • Later check-in/earlier check-out to allow for enhanced cleaning
  • Use of face masks by customer facing personnel, when identified as required against the guidelines approved by the Ministry of Health
  • Hand sanitiser available at reception
  • Disinfectant mats should be placed at the entrance to establishments
  • In room cleaning will not take place whilst guests are present
  • Immaterial objects removed from guest rooms i.e. magazines, leaflets, mini bars, Espresso machines
  • Measures introduced to reduce the handling of food items by guests i.e. meals served or assisted buffet service with protective screens
  • Reduced guest capacity
  • The use of lifts limited to family groups unless a face mask is used
  • Contactless payments preferred

Swimming pools and wellness facilities

  • Gyms and fitness rooms are permitted to operate as long as social distancing is adhered, rooms ventilated between classes and enhanced cleaning measures adopted
  • Reduced capacity throughout the wellness centre in order to facilitate social distancing
  • Removal of items such as individual hand towels and communal hairdryers
  • Enhanced cleaning
  • Adoption of PPE by spa personnel and wellness technicians
  • Swimming pools are operational with social distancing and enhanced cleaning in place. Face masks are compulsory for some situations (for instance when walking around the pool area).

Please note that these regulations can vary between regions.

Public spaces and services

Prior to your trip it is advisable to consult the regulations of each region, which in Spain are called Autonomous Communities. as these can vary. You can find the details here. You should also refer to local authorities for any additional measures where you are.

Key common measures across Spain include:

  • Social gatherings are limited to a maximum of 6 people outdoors and a maximum of 4 people inside restaurants and bars
  • Social distancing is to be adhered at a distance of 1.5m
  • Face masks are mandatory in public spaces, indoors and outdoors – please see further information under the Face masks section below
  • Track and trace – all shops, businesses and transport companies are obliged to keep customers’ contact information (where provided) for up to 4 weeks for tracking and tracing purposes
  • Capacity restrictions in place at beaches

Face masks

You should carry a face mask with you at all times and be prepared to wear it throughout your stay.

Face masks are mandatory for anyone over the age of 6 years in public spaces, indoors and outdoors and on all forms of public transport.

In restaurants and bars you should only remove your mask when you are going to drink or consume food. 

Beaches

Access to beaches is permitted and managed by the local government to ensure that capacity restrictions, which are in place, are not exceeded. Social distancing on the beach (except family groups) must be observed and in some regions, including Andalucía, face masks are compulsory on the beach for some situations (for instance when taking walks on the beach, locating a spot on arrival at the beach and when leaving).

Sunvil's support

Sunvil’s destination specialists have toured Spain and know the country inside out. The team consisting of Rosanna, Michelle, Yasmin, Cristiana, Alison and Bekki, are supported in-country by our local agent. We operate a 24-hour emergency telephone number and are also on hand to answer any questions you may have.

Other useful links

Los Canos De Meca, Andalucia Los Canos De Meca, Andalucia
National Park of Monfrague, Extremadura National Park of Monfrague, Extremadura
Cadiz, Andalucia Cadiz, Andalucia
Flamenco, Spain Flamenco, Spain

The Sunvil Family
The Sunvil Family
The Sunvil Family

Sunvil's holidays are designed by passionate travellers just like you. Our reservations experts and product teams, many of whom have been with us for many years, are passionate about our destinations and, through their personal, first-hand knowledge can answer any questions that you may have. They are well qualified to advise and recommend, based on your own holiday criteria. We can point you to those special, little-known places, some not found even in guidebooks.

Call one of our experts to discuss your next holiday with Sunvil on

020 8568 4499

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We promise that a member of our specialist reservation teams will reply personally to your holiday enquiry before 5.30pm if received before 12.00pm (Monday to Friday). Enquiries received after 12.00pm will be replied to within 24-hours (excluding Sundays).

If your enquiry is of an urgent nature, please telephone our dedicated reservation teams on the numbers listed below.

Our lines are open from 9.00am to 5.30pm Monday-Friday and from 9.30am to 4.30pm Saturday.

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We promise that a member of our specialist reservation teams will reply personally to your holiday enquiry before 5.30pm if received before 12.00pm (Monday to Friday). Enquiries received after 12.00pm will be replied to within 24-hours (excluding Sundays).

If your enquiry is of an urgent nature, please telephone our dedicated reservation teams on the numbers listed below.

Our lines are open from 9.00am to 5.30pm Monday-Friday and from 9.30am to 4.30pm Saturday.

  • Greece: 020 8758 4758
  • Cyprus: 020 8758 4759
  • Portugal, the Azores, Spain, Italy, Sicily and Scandinavia: 020 8758 4722
  • Latin America: 020 8758 4774
  • Marketing: 020 8758 4731

Required Information

* Mandatory Information
Title *
First name *
Surname *
Telephone number *
Alternative telephone number
Email address *
Confirm email address
Preferred method of communication *
If you would like to be called during a specific period, please specify
Booking reference number *
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If your enquiry is of an urgent nature, please telephone our dedicated reservation teams on the numbers listed below.

Our lines are open from 9.00am to 5.30pm Monday-Friday and from 9.30am to 4.30pm Saturday.

  • Greece: 020 8758 4758
  • Cyprus: 020 8758 4759
  • Portugal, the Azores, Italy, Sicily and Scandinavia: 020 8758 4722
  • Latin America: 020 8758 4774

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Why not use 'My Suitcase' to compile a wish list of your future Sunvil holidays?

 

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