Read our Peace of Mind Promise for 2021 here

This document contains the latest information about the protocols, preventative measures and changes adopted in Spain in response to the Coronavirus (Covid-19) pandemic.

Sunvil's approach to holidays in Spain is refreshing. Our aim is to introduce our guests to the real country, away from the popular seaside resorts and tourist honeypots. We want our guests to experience local life, experience the country's wondrous natural settings and cultural sites, and, most of all, return home with the feeling that they have discovered somewhere special.

Since lockdown was announced, and before, we have been closely monitoring government guidance, regional policies and have maintained a continuous dialogue with our colleagues in Spain. Below we have highlighted the facts and guidelines relating to accommodation, shops and services. It is important to note that guidelines are being updated daily and you should contact us should you have any specific questions or concerns.

This document was updated on Thursday 28 January.

Arrivals

IMPORTANT: Spain has been removed from the UK's travel corridor. The Foreign, Commonwealth and Development Office currently advise all but essential travel to the country. Until 16 February, Spain is restricting arrivals from the UK.

Travellers to Spain are required to complete a Health Control Form 48 hours prior to departure and obtain a QR code prior to arrival (full details can be found here or on the Spain Travel Health-SpTH app). A PCR swab test, LAMP test or TMA test for the Coronavirus (Covid-19) must also be undertaken within 72 hours of arrival.

 Note: It is important to note that the negative test result is uploaded to the Health Control Form. The test results can be in the original format, written in Spanish or English. Where the Health Control Form cannot be completed electronically it may be submitted in paper format prior to boarding. In this instance, it must be accompanied by the original document certifying the result of the diagnostic test.

On arrival travellers will be subject to a temperature check and undergo a visual health assessment. Anyone who presents symptoms or fails to meet one of these requirements will be required to undergo a test on arrival and will be obliged to observe the COVID-19 protocols in place as determined by the local authorities of your destination in Spain. 

A minimum fine of €3000 may be issued to anyone who arrives in Spanish airports and ports from ‘risk’ countries without adequate evidence of a negative PCR, TMA or LAMP test. 

Passengers may also be contacted and required to undertake a PCR, TMA or LAMP test at any point up to 48 hours after their arrival in Spain.

Please also ensure that you are familiar with the new rules for travel within Europe from 01 January 2021. A synopsis of the changes can be found in our dedicated blog.

National state of emergency

On 25 October, the Spanish government declared a nationwide state of emergency which includes a national obligatory overnight curfew (specific curfew times vary, starting between 10pm and midnight and lasting until 6am). It also provides regional governments with legal powers to impose further mobility restrictions in their region if deemed necessary (e.g. entry and exit restrictions to and from specific areas). There are some exemptions to entering and exiting confined areas or travelling during the hours of curfew such as travelling to the airport and you will need to carry evidence of your reason for travel. Entry for tourism purposes is not currently permitted and should be avoided. To find out more about specific exemptions you should refer to guidance from local authorities.

The following measures and protocols have been adopted across the country.

Visit Spain has created a 'Travel Safe' website which provides easy to follow guidance for your trip.

Accommodation

Responsible Tourism seal

A Responsible Tourism seal has been developed by the Spanish Secretary of State for Tourism in light of the Coronavirus (Covid-19) pandemic, and is being awarded to establishments that follow official guidelines approved by the Ministry of Health. The seal is non-transferable and must be renewed every year. Further information on the measures adopted can be found below and in the following link:

  • Each property must complete a risk assessment to identify areas of vulnerability or concern when managing the spread of Covid-19. Measures must be adopted to mitigate these risks and all personnel and guests advised of the role they play
  • Social distancing within the hotel and its grounds
  • Later check-in/earlier check-out to allow for enhanced cleaning
  • Use of face masks by customer facing personnel, when identified as required against the guidelines approved by the Ministry of Health
  • Hand sanitiser available at reception
  • Disinfectant mats should be placed at the entrance to establishments
  • In room cleaning will not take place whilst guests are present
  • Immaterial objects removed from guest rooms i.e. magazines, leaflets, mini bars, Espresso machines
  • Measures introduced to reduce the handling of food items by guests i.e. meals served or assisted buffet service with protective screens
  • Reduced guest capacity
  • The use of lifts limited to family groups unless a face mask is used
  • Contactless payments preferred

Swimming pools and wellness facilities

  • Gyms and fitness rooms are permitted to operate as long as social distancing is adhered, rooms ventilated between classes and enhanced cleaning measures adopted
  • Reduced capacity throughout the wellness centre in order to facilitate social distancing
  • Removal of items such as individual hand towels and communal hairdryers
  • Enhanced cleaning
  • Adoption of PPE by spa personnel and wellness technicians
  • Swimming pools are operational with social distancing and enhanced cleaning in place. Face masks are compulsory for some situations (for instance when walking around the pool area).

Please note that these regulations can vary between regions.

Public spaces and services

Social distancing measures and other safety precautions should continue to be observed at all times. Many municipal and regional authorities have introduced other types of measures such as limiting the opening hours and capacity of bars and restaurants, and in some places these remain closed until further notice or only offer a take-away service. All nightclubs and dance halls are closed. Non-essential shops, grocery stores and chemists are open and must ensure that disinfection and social distancing are applied. Cinemas, museums and indoor attractions are open with limitations. Small businesses (such as hairdressers) are open by appointment only.

Prior to your trip it is advisable to consult the regulations of each region, which in Spain are called Autonomous Communities. as these can vary. You can find the details here. You should also refer to local authorities for any additional measures where you are.

Key common measures across Spain include:

  • Social gatherings are limited to a maximum of 6 people
  • Social distancing is to be adhered at a distance of 1.5m
  • Face masks are mandatory in public spaces, indoors and outdoors – please see further information under the Face masks section below
  • Track and trace – all shops, businesses and transport companies are obliged to keep customers’ contact information (where provided) for up to 4 weeks for tracking and tracing purposes
  • Capacity restrictions in place at beaches or other public areas such as the delineation of plots and the use of booking systems. You should refer to local authorities for information on the measures in place
  • If visitors test positive or develop symptoms during their stay in Spain, they may be moved to specific designated accommodation to prevent further spread

Face masks

Face masks are mandatory for anyone over the age of 6 years in public spaces, indoors and outdoors and on all forms of public transport, as well as in private vehicles if the occupants do not live together at the same address. You should carry a face mask with you at all times and be prepared to wear it throughout your stay. In restaurants and bars you should only remove your mask when you are going to drink or consume food. Face masks must cover the nose and mouth. Penalties may be imposed if you do not comply. Those with respiratory illnesses or disabilities are exempt from this rule. Whilst not mandatory, the use of face masks on children between 3 and 5 years of age is recommended.

Beaches

Access to beaches is permitted and managed by the local government to ensure that capacity restrictions, which are in place, are not exceeded. Social distancing on the beach (except family groups) must be observed and in some regions, including Andalucía, face masks are compulsory on the beach for some situations (for instance when taking walks on the beach, locating a spot on arrival at the beach and when leaving).

Sunvil's support

Sunvil’s destination specialists have toured Spain and know the country inside out. The team consisting of Rosanna, Michelle, Yasmin, Cristiana, Alison and Bekki, are supported in-country by our local agent. We operate a 24-hour emergency telephone number and are also on hand to answer any questions you may have.

Other useful links

Los Canos De Meca, Andalucia Los Canos De Meca, Andalucia
National Park of Monfrague, Extremadura National Park of Monfrague, Extremadura
Cadiz, Andalucia Cadiz, Andalucia
Flamenco, Spain Flamenco, Spain

The Sunvil Family
The Sunvil Family
The Sunvil Family

Sunvil's holidays are designed by passionate travellers just like you. Our reservations experts and product teams, many of whom have been with us for many years, are passionate about our destinations and, through their personal, first-hand knowledge can answer any questions that you may have. They are well qualified to advise and recommend, based on your own holiday criteria. We can point you to those special, little-known places, some not found even in guidebooks.

Call one of our experts to discuss your next holiday with Sunvil on

020 8568 4499

We're open on Monday at 9:15 AM

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We promise that a member of our specialist reservation teams will reply personally to your holiday enquiry before 5.30pm if received before 12.00pm (Monday to Friday). Enquiries received after 12.00pm will be replied to within 24-hours (excluding Sundays).

If your enquiry is of an urgent nature, please telephone our dedicated reservation teams on the numbers listed below.

Our lines are open from 9.00am to 5.30pm Monday-Friday and from 9.30am to 4.30pm Saturday.

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We promise that a member of our specialist reservation teams will reply personally to your holiday enquiry before 5.30pm if received before 12.00pm (Monday to Friday). Enquiries received after 12.00pm will be replied to within 24-hours (excluding Sundays).

If your enquiry is of an urgent nature, please telephone our dedicated reservation teams on the numbers listed below.

Our lines are open from 9.00am to 5.30pm Monday-Friday and from 9.30am to 4.30pm Saturday.

  • Greece: 020 8758 4758
  • Cyprus: 020 8758 4759
  • Portugal, the Azores, Spain, Italy, Sicily and Scandinavia: 020 8758 4722
  • Latin America: 020 8758 4774
  • Marketing: 020 8758 4731

Required Information

* Mandatory Information
Title *
First name *
Surname *
Telephone number *
Alternative telephone number
Email address *
Confirm email address
Preferred method of communication *
If you would like to be called during a specific period, please specify
Booking reference number *
Alternatively, please enter your query in the box below:

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If your enquiry is of an urgent nature, please telephone our dedicated reservation teams on the numbers listed below.

Our lines are open from 9.00am to 5.30pm Monday-Friday and from 9.30am to 4.30pm Saturday.

  • Greece: 020 8758 4758
  • Cyprus: 020 8758 4759
  • Portugal, the Azores, Italy, Sicily and Scandinavia: 020 8758 4722
  • Latin America: 020 8758 4774

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Why not use 'My Suitcase' to compile a wish list of your future Sunvil holidays?

 

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