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Careers at Sunvil

Scandinavia Tailor Made Travel Specialist

Location – Richmond area
Salary – Starting £18,000 upwards depending on experience
Hours – Currently Monday-Friday 09:00-17:30 Saturdays 09:00-16:30

Key Duties

  • To tailor-make travel itineraries to destinations in Scandinavia (Norway, Sweden and Denmark) and also Portugal and Italy.
  • To ensure sales targets are met and exceeded 
  • To deliver excellent customer service
  • To ensure enquiries are dealt with in a helpful and precise manner ascertaining requirements
  • To process on line bookings and email enquiries
  • To handle incoming calls from direct clients and travel agency partners, identify their needs and suggest a suitable holiday itinerary
  • To issue flight tickets and travel documentation
  • To process payments and brochure requests
  • To provide any necessary post-holiday assistance
  • To attend relevant industry workshops and events
  • To help with the development of the company's holiday programmes by providing suggestions for areas for development, improvement and new holiday ideas
  • To travel abroad to learn about the countries we feature

 
 
Experience Required

  • Minimum 6 months sales experience within the travel industry
  • Strong European geographical knowledge and in particular knowledge of Norway, Sweden, Denmark, Portugal and Italy would be preferable
  • Working knowledge of Amadeus is an advantage, but not essential
  • Knowledge of Microsoft Word, Excel and Powerpoint
  • Good written English
  • Fluency in Swedish, Norwegian, Danish, Portuguese or Italian, is an advantage, but not essential
  • Good sales techniques and an excellent telephone manner
  • Experience working to targets
  • Attention to detail and the ability work under pressure
  • Ability to work as part of a team and independently
  • Ability to develop and maintain good relationships with customers, travel agency partners and colleagues
  • Have a full, clean driving licence


To apply, please send your CV and covering letter detailing your current salary, notice period (if applicable) and relevant experience to chris.wright@sunvil.co.uk. Only suitable applicants will be contacted. Closing date 31st July 2015.