This document contains the latest information about the protocols, preventative measures and changes adopted in Greece in response to the Coronavirus (Covid-19) pandemic.

Sunvil has offered holidays to Greece since 1975 and, we believe our knowledge of the country is unrivalled.

Whichever area of Greece you wish to visit, from Halkidiki in the north to the Mani peninsula in the south, from the Ionian islands in the west to the Dodecanese chain close to Turkey, we have selected destinations and properties full of charm, authenticity and character. Our desire is that you have a personal and enriching holiday experience.

Since lockdown was announced, and before, we have been closely monitoring government guidance, regional policies and have maintained a continuous dialogue with our colleagues in Greece. Below we have highlighted the facts and guidelines relating to accommodation, shops and services. It is important to note that guidelines are being updated daily and you should contact us should you have any specific questions or concerns.

This document was updated on Monday 16 November.

Learn about the measures we have adopted in Greece. Safe and secure holidays with Sunvil

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Read our latest guest reviews on our dedicated 'guest experiences' page.

Arrivals

IMPORTANT: As of Thursday 12 November, Greece has been removed from the UK's travel corridor. The Foreign, Commonwealth and Development Office currently advise all but essential travel to the country excluding the islands of Rhodes, Kos, Zakynthos, Corfu and Crete. 

All visitors to Greece are required to complete the Passenger Locator Form (PLF) prior to departure and random testing will take place on arrival. Please ensure that you have completed this questionnaire a minimum of 24 hours prior to departure. It is your responsibility to do so as will be any costs incurred for new flight tickets and amendments to your travel plans should the form not be submitted. Airlines are denying boarding to those who fail to provide evidence of their submission and their unique QR code.

You can find further information about the Passenger Locator Form (PLF) here.

In addition, travellers are required to undergo a PCR swab test for the Coronavirus (Covid-19) within 72 hours of departure. Only travellers who carry a certificate of a negative RT-PCR test result will be allowed by the border authorities to enter the country. The certificates should be written in English and bear the name and passport/national ID number of the traveller.

National lockdown

On Friday 13 November Greece entered its second, country-wide lockdown.

The lockdown will be in place for three weeks in an attempt to reduce the number of Coronavirus cases and the rate of 'R'. During this time, the following rules are in place:

  • It is mandatory to wear a mask in all public spaces (both indoors and outdoors), at all times
  • A 24-hour restriction on movement except for essential reasons. To travel/walk outdoors all visitors must text 13033 for permission. Alternatively written consent can be obtained
  • A curfew is in place from 9pm to 5am
  • Non-essential shops are closed: retail stores, bars, cafes and restaurants

Further information can be found here.

Prior to the national lockdown on 13 November the following measures and protocols had been adopted across the country.

We expect a four-tier system for managing the spread of the Coronavirus to be reintroduced after the lockdown. Level one has the lowest levels of infection, whereas level four has the highest levels of infection and are subject to the most stringent protocols.

Accommodation

The Ministry of Tourism in Greece has drawn up a series of protocols, which must be adhered to, for the safe re-opening of hotels within the country. In addition all accommodation establishments are required to draw up an action plan in accordance with the guidelines of Greece's public health organisation, EODY.

We have highlighted some of the measures below:

  • Social distancing (2 metres) within the property and its grounds
  • Use of face masks and gloves by accommodation personnel
  • Later check-in (after 3pm) / earlier check-out (before 11am) to allow for enhanced cleaning
  • Changes in the opening hours of public areas
  • Perspex screens at reception desks (optional)
  • Hand sanitiser available at reception (and elsewhere around the property - optional)
  • Buffets will be served by accommodation personnel i.e. not self service
  • Reduced guest capacity
  • Frequency of guest room cleaning will be reduced with most properties offering cleaning and linen change upon request 
  • Immaterial objects removed from guest rooms i.e. magazines, leaflets, mini bars, Espresso machines
  • Contactless payments are strongly encouraged - all shops, tavernas, cafes and bars accept these

Swimming pools and wellness facilities

Indoor swimming pools will remain closed. Outdoor swimming pools are permitted to open with enhanced cleaning of the pool surroundings and furniture. 

Properties without their own pool but advertised as having 'use of pool' are likely to have this facility unavailable.

Sunbeds are required to be spaced at a distance of at least 2m, with only guests travelling together permitted inside this bubble. Towels must be used to cover sunbeds and it is recommended that cushions and fabric coverings removed.

Wellness facilities such as saunas, hamman, Jacuzzis, spa treatments are likely to be restricted or withdrawn (property dependent).

Villas

  • Later check-in (after 3pm) / earlier check-out (before 11am) to allow for enhanced cleaning
  • Cleaning will not be provided mid-stay. Extra linen and towels will be provided for guests' use
  • A medical kit will be made available for each villa for use if a guest displays symptoms of the virus. The kit will include single use gloves, single use mask, antiseptic wipes, apron, long sleeved gown and a thermometer

Transportation

In addition to protocols for accommodation, the Ministry of Tourism in Greece has also established measures for the transportation of visitors. Sunvil and our local partners have adopted these measures and made the necessary plans for those travelling with us. 

  • A private taxi transfer can accommodate a maximum of 3 adult passengers (plus any minors) per vehicle in regions in Tier One and Tier Two. In Tier Three a taxi can accommodate 2 adult passengers (plus any minors) per vehicle.
  • A private minivan transfer, up to 9 seats, can accommodate a maximum of 5 adult passengers (plus any minors) per vehicle. In Tier Four a minivan can accommodate 3 adult passengers. 
  • Bus/coach transfers will operate at 65% capacity in Tier One and at 50% capacity in Tiers Two to Four (with compulsory use of face masks at bus, tram and train stops)
  • Boats (ferries) will travel at 80% capacity in Tier One, 65% in Tier Two and 50% in Tier Three. In Tier Four ferry services will be cancelled. Face masks must be worn indoors and outdoors on the boat. All ferry passengers are required to complete a simple form to be handed to the crew on boarding. Temperature checks will take place.

Face masks

Within ‘Tier 4’ and ‘Tier 3’ regions, it is mandatory to wear a mask in all public spaces (both indoors and outdoors), at all times. For 'Tier 2' and 'Tier 1' it is obligatory to wear a face mask in all shops and indoor areas EXCEPT hotels, restaurants, cafes and bars (where all must be seated, no standing customers allowed). It is also compulsory in the more crowded outdoor areas where the min 1.5m social distancing cannot be kept (e.g. a market or busy shopping street).

Mask wearing is also compulsory on all boats inside AND outside, on the decks, for the same reason.

You must also wear a mask in lifts, including those at your accommodation.

These protocols are in addition to the aforementioned use of masks on public transport and in local transfer vehicles and taxis. Only those with a medical condition that does not allow them to wear a mask and children under 3 are exempt - however please note that proof may be requested.

Services

Restaurants and cafe-bars are permitted to offer seating inside and outdoors. The minimum distance allowed between tables ranges from 70cm to 170cm. Tables can accommodate a maximum of 6 people (Tier One and Tier Two) or 4 people (Tier Three)

A 1am curfew is in place for Tier One destinations, 12.30am for Tier Two and midnight for Tier Three. In Tier Four, restaurants and cafe-bars will be required to close.

Social distancing (1.5m) is required in all public outdoor spaces including parks, gardens and the beach.

Shops are open and operating with limited capacity. You may be required to wait a few minutes before entering, as we have been doing so in the UK. The use of face masks is compulsory.

Archaeological sites

Archaeological sites have been operating on extended summer hours (08:00-20:00) to avoid large crowds from forming. During the winter months revised opening hours will apply, with most sites closing at 18:00.

In order to maintain the minimum 1.5m-2m (Tier Two/Three - Tier One) safety distance between people, the number of visitors allowed in at every archaeological site is limited, as is the number of visitors allowed to enter every hour. Specific routes around the sites have been demarcated and face masks are strongly advised.

At Tier Four all archaeological sites and museums will be closed.

Sunvil's support

Sunvil’s destination specialists have explored Greece from north to south and know the country inside out. The team consisting of Claire, Courtney, Jackie, Jordan, Justin, Karolina, Mark and Stella, are supported in-country by our local agent. We operate a 24-hour emergency telephone number and are also on hand to answer any questions you may have.

Other useful links

Esperides Hotel, Meganissi, Greece Esperides Hotel, Meganissi, Greece
Achladies beach, Skiathos, Greece Achladies beach, Skiathos, Greece
Acropolis, Athens, Greece Acropolis, Athens, Greece
Taverna, Greece Taverna, Greece
The Sunvil Family

By The Sunvil Family

16th November 2020



The Sunvil Family
The Sunvil Family
The Sunvil Family

Sunvil's holidays are designed by passionate travellers just like you. Our reservations experts and product teams, many of whom have been with us for many years, are passionate about our destinations and, through their personal, first-hand knowledge can answer any questions that you may have. They are well qualified to advise and recommend, based on your own holiday criteria. We can point you to those special, little-known places, some not found even in guidebooks.

Call one of our experts to discuss your next holiday with Sunvil on

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We promise that a member of our specialist reservation teams will reply personally to your holiday enquiry before 5.30pm if received before 12.00pm (Monday to Friday). Enquiries received after 12.00pm will be replied to within 24-hours (excluding Sundays).

If your enquiry is of an urgent nature, please telephone our dedicated reservation teams on the numbers listed below.

Our lines are open from 9.00am to 5.30pm Monday-Friday and from 9.30am to 4.30pm Saturday.

  • Greece: 020 8758 4758
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We promise that a member of our specialist reservation teams will reply personally to your holiday enquiry before 5.30pm if received before 12.00pm (Monday to Friday). Enquiries received after 12.00pm will be replied to within 24-hours (excluding Sundays).

If your enquiry is of an urgent nature, please telephone our dedicated reservation teams on the numbers listed below.

Our lines are open from 9.00am to 5.30pm Monday-Friday and from 9.30am to 4.30pm Saturday.

  • Greece: 020 8758 4758
  • Cyprus: 020 8758 4759
  • Portugal, the Azores, Spain, Italy, Sicily and Scandinavia: 020 8758 4722
  • Latin America: 020 8758 4774
  • Marketing: 020 8758 4731

Required Information

* Mandatory Information
Title *
First name *
Surname *
Telephone number *
Alternative telephone number
Email address *
Confirm email address
Preferred method of communication *
If you would like to be called during a specific period, please specify
Booking reference number *
Alternatively, please enter your query in the box below:

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Thank you for your enquiry. A member of our specialist reservation teams will be in touch shortly.

If your enquiry is of an urgent nature, please telephone our dedicated reservation teams on the numbers listed below.

Our lines are open from 9.00am to 5.30pm Monday-Friday and from 9.30am to 4.30pm Saturday.

  • Greece: 020 8758 4758
  • Cyprus: 020 8758 4759
  • Portugal, the Azores, Italy, Sicily and Scandinavia: 020 8758 4722
  • Latin America: 020 8758 4774

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