Which? Holiday Checker

This document contains the latest information about the protocols, preventative measures and changes adopted in Greece in response to the Coronavirus (Covid-19) pandemic.

Sunvil has offered holidays to Greece since 1975 and, we believe our knowledge of the country is unrivalled.

Whichever area of Greece you wish to visit, from Halkidiki in the north to the Mani peninsula in the south, from the Ionian islands in the west to the Dodecanese chain close to Turkey, we have selected destinations and properties full of charm, authenticity and character. Our desire is that you have a personal and enriching holiday experience.

Throughout the pandemic, we have closely monitored government guidance, regional policies and have maintained a continuous dialogue with our colleagues in Greece. Below we have highlighted the facts and guidelines relating to accommodation, shops and services. It is important to note that guidelines are being updated daily and you should contact us should you have any specific questions or concerns.

This document was updated on 02 September.

Learn about the measures we have adopted in Greece. Safe and secure holidays with Sunvil

Arrivals

Testing guidance

Greece has been categorised as Amber by the UK government. As such, all travellers must complete a Greek Passenger Locator Form (PLF) prior to check-in at the airport. In addition, the following testing is required:

If you have received both vaccinations (more than 14 days prior to departure):

  • Pre-departure testing: This is not required for travellers in receipt of both vaccinations – see below for details of the evidence required.
  • Test to return: All travellers must undertake a PCR, LAMP or Antigen test within 72 hours of return to the UK. This test must be taken at a local clinic or using a virtual provider, approved by the UK government. A fit to fly certificate is provided - it is recommended to obtain a paper version of your certificate (the certificate must be in English, Spanish or French).
  • Testing on return to the UK: A Day 2 is required. This test must be ordered before your return to the UK and evidence of this purchase must be added to the UK Passenger Locator Form. A full list of providers for the Day 2 tests can be found here.

* Evidence for passengers in receipt of both vaccinations (NHS App OR letter):

  • The NHS App: This application is valid on smart phones and tablets and requires ALL passengers to register for their own account. The account is connected to your NHS number, date of birth and postcode. The application will display your Covid-19 vaccine record. 
  • An official letter from the NHS: This letter can be obtained by calling “119” from any UK landline or mobile.
  • Please check that the name on your passport matches how it is displayed on your NHS Covid Pass. If the names are different, contact your GP practice to have your details updated.
  • We recommend you travel with a printed copy of your vaccination certificate.

If you have not received both vaccinations:

  • Pre-departure testing: A PCR test taken within 72 hours of your arrival time in Greece or a rapid antigen test from an authorised clinic taken within 48 hours of your arrival time in Greece - A negative test result is required in order to travel. The negative test result for the lead passenger must be added to the Greek Passenger Locator Form before 23:59hrs on the day before travel (21:59hrs UK time).
  • Test for ferry, if applicable (please see below).
  • Test to return: All travellers must undertake a PCR, LAMP or Antigen test within 72 hours* of return to the UK. This test must be taken at a local clinic or using a virtual provider, approved by the UK government. *Within 48 hours if your return to the airport includes a same-day ferry connection. A fit to fly certificate is provided - it is recommended to obtain a paper version of your certificate.
  • Testing on return to the UK: A 10-day period of self-isolation applies for all travellers returning from an Amber destination. In addition, a PCR test on/before Day 2 and on/after Day 8 is required. These tests must be ordered before your return to the UK and evidence of this purchase must be added to the UK Passenger Locator Form. A full list of providers for the Day 2 and Day 8 tests can be found here.
  • Test to release on Day 5: This optional test is available to travellers in England. The test must be added to the UK Passenger Locator Form. If you choose to purchase a Day 5 test after your return to the UK a revised Passenger Locator Form must be submitted.

Children 18yrs and younger:

  • Pre-departure testing – required for children aged 12-17yrs: A PCR test taken within 72 hours of your arrival time in Greece or a rapid antigen test taken at an authorised clinic within 48 hours of your departure time from the UK. A negative test result is required in order to travel.
  • Test for ferry, if applicable (please see below).
  • Test to return – required for children aged 11-17yrs: All travellers must undertake a PCR, LAMP or Antigen test within 72 hours* of return to the UK. This test must be taken at a local clinic or using a virtual provider, approved by the UK government. * Within 48 hours if your return to the airport includes a same-day ferry connection. A fit to fly certificate is provided (the certificate must be in English, Spanish or French).
  • Testing on return to the UK – required for children aged 5-18yrs – Travelling with fully-vaccinated parent(s)/parental guardian(s): A PCR test on/before Day 2 is required. These tests must be ordered before your return to the UK and evidence of this purchase must be added to the UK Passenger Locator Form.
  • Testing on return to the UK – required for children aged 5-18yrs – Travelling with parent(s)/parental guardian(s) not in receipt of both vaccinations: A 10-day period of self-isolation applies for all not fully-vaccinated travellers returning from an Amber destination. In addition, a PCR test on/before Day 2 and on/after Day 8 is required. These tests must be ordered before your return to the UK and evidence of this purchase must be added to the UK Passenger Locator Form.
  • Test to release on Day 5: This optional test is available to travellers in England. The test must be added to the UK Passenger Locator Form. If you choose to purchase a Day 5 test after your return to the UK a revised Passenger Locator Form must be submitted.

 

Testing for ferries

Travelling by ferry (not applicable to vaccinated travellers or to children aged 11yrs and younger):

If your pre-departure PCR has been taken within 72 hours of your ferry departure time or within 48 hours of your ferry departure times with Antigen, then these results will still be valid for ferry travel. We would therefore recommend arranging your testing time accordingly. Your ferry times are indicated on your travel itinerary but please note that these are subject to late changes so please make some allowance for this. If your ferry travel time is outside these time limits then the following rules are now in place:

  • Travelling between islands of the same prefecture including between Corfu and Paxos; Kefalonia and Ithaca; Lefkas and Meganissi; Skiathos, Skopelos and Alonissos, and the Cyclades, Saronic and Dodecanese islands - The requirement of a Greek approved self-test – purchased from a Greek pharmacy – taken prior to boarding. The result of the self-test is added to a simple form and handed to the crew on boarding. A copy of the form can be found here (and will be also provided by our local representatives): https://self-testing.gov.gr/covid19-self-test-print.pdf
  • Travelling outside of the prefecture (we will advise if this is the case) – The requirement of a PCR or rapid antigen test taken prior to boarding. A Passenger Locator Form is also required, the details for which are provided by our partners. The form can be completed online at https://sea.travel.gov.gr/#/ or a paper version is available at the port.

 

Testing providers

In UK tests:

At Sunvil, we have a partnership with Randox Health (one of the UK government’s approved providers) and our travellers can purchase tests at a reduced price:

Randox Health
Finsbury House
23 Finsbury Circus
London
EC2M 7EO
Website: https://www.randoxhealth.com
Tel: 0800 254 5130

With Randox, you will self-administer a swab test using the instructions in the test kit provided and send the test back to Randox using one of their local drop boxes or an alternative courier. If an alternative courier is selected, you should ensure that the provider can deliver biological samples and that they offer a next-day tracked service. Samples must arrive within 70 hours of swabbing to undergo testing. Once the test has been analysed you will be sent an electronic test certificate.

Alternative provider:

Medic Spot – Providers of Antigen tests

Government backed Medic Spot offer Antigen tests for travellers, with results in 20 minutes. These tests can be purchased through Sunvil on Tel: 020 8758 4758 (choosing pre-departures) at a rate of £40.00 per test (including post and packaging). Alternatively, you can purchase the tests online by visiting https://tests.medicspot.co.uk/products/outbound-antigen - £45.00 per person. These tests can also be used for your ‘Test to return’ (as an alternative provider to Qured).

Further testing information and additional suppliers can be found here.

Please also ensure that you are familiar with the new rules for travel within Europe from 01 January 2021. A synopsis of the changes can be found in our dedicated blog.

Measures adopted across the country

The following measures and protocols have been adopted across the country to manage the spread of the Coronavirus:

Accommodation

The Ministry of Tourism in Greece has drawn up a series of protocols, which must be adhered to, for the safe re-opening of hotels within the country. In addition, all accommodation establishments are required to draw up an action plan in accordance with the guidelines of Greece's public health organisation, EODY.

We have highlighted some of the measures below:

  • Social distancing (2 metres) within the property and its grounds
  • Use of face masks and gloves by accommodation personnel
  • Later check-in (after 3pm) / earlier check-out (before 11am) to allow for enhanced cleaning
  • Changes in the opening hours of public areas
  • Perspex screens at reception desks (optional)
  • Hand sanitiser available at reception (and elsewhere around the property - optional)
  • Buffets will be self service but all guests will be required to sanitise before use or to wear gloves
  • Reduced guest capacity
  • Frequency of guest room cleaning will be reduced with most properties offering cleaning and linen change upon request 
  • Immaterial objects removed from guest rooms i.e. magazines, leaflets, mini bars, Espresso machines
  • Contactless payments are strongly encouraged - all shops, tavernas, cafes and bars accept these

Swimming pools and wellness facilities

Indoor swimming pools will remain may be closed - please check with us if this facility is important to you. Outdoor swimming pools are permitted to open with enhanced cleaning of the pool surroundings and furniture.

Sunbeds are required to be spaced at a distance of at least 2m, with only guests travelling together permitted inside this bubble. Towels must be used to cover sunbeds and it is recommended that cushions and fabric coverings removed.

Wellness facilities such as saunas, hamman, Jacuzzis, spa treatments are likely to be restricted or withdrawn (property dependent).

Villas

  • Later check-in (after 3pm) / earlier check-out (before 11am) to allow for enhanced cleaning
  • Cleaning will not be provided mid-stay. Extra linen and towels will be provided for guests' use
  • A medical kit will be made available for each villa for use if a guest displays symptoms of the virus. The kit will include single use gloves, single use mask, antiseptic wipes, apron, long sleeved gown and a thermometer

Transportation

In addition to protocols for accommodation, the Ministry of Tourism in Greece has also established measures for the transportation of visitors. Sunvil and our local partners have adopted these measures and made the necessary plans for those travelling with us.

  • A private taxi transfer can accommodate a maximum of 3 adult passengers (plus any minors) per vehicle. 
  • A 7 seater transfer vehicle can accommodate a maximum of 5 adult passengers (plus any minors) per vehicle.
  • A 9 seater transfer vehicle can accommodate a maximum of 7 adult passengers (plus any minors) per vehicle.
  • At present bus/coach transfers will operate at 85% capacity. We believe this will be reduced in time.
  • Boats (ferries) will travel at 50% capacity or 55% if the boat has cabins. Face masks must be worn indoors on the boat. All ferry passengers are required to complete a simple form to be handed to the crew on boarding. Temperature checks will take place. 
  • Public transportation (blue buses, trolleys, metro, trains) will operate at 65% capacity, with compulsory use of face masks.

If a passenger refuses to wear a mask, the driver/crew has the right to deny embarkation/use of the vehicle, as a fine is imposed not only to the passenger but also to the driver.

Face masks

It is obligatory to wear a face mask in all indoor public spaces, and outdoors when social distancing measures cannot be met.

Mask wearing is also required on boats (inside), public transportation, transfer vehicles and taxis.

Only those with a medical condition that does not allow them to wear a masked and children under 3 are exempt - proof may be requested.

Services

Restaurants and cafe-bars are open (outdoor spaces only, and opening hours between 05:00 and 01:30hrs). Up to 10 individuals are allowed per table. Two customers seated on stools are allowed in front of the bar (1.5 metres distance must be kept from neighbouring customers). The use of masks is mandatory for customers waiting for a table, and strongly recommended when seated and not eating or drinking.

Please note that as of 13 September, restaurants and café-bars will be permitted to offer indoor seating. This, however, will only be available to those with proof of their double-vaccination status or proof of recovery (at least six months).

Shops are open and operating with limited capacity. You may be required to wait a few minutes before entering, as we have been doing so in the UK. The use of face masks is compulsory.

Archaeological sites

Archaeological sites are open to visitors across the country. 

In order to maintain the minimum 1.5m-2m safety distance between people, the number of visitors allowed in at every archaeological site is limited, as is the number of visitors allowed to enter every hour. Specific routes around the sites have been demarcated and face masks are strongly advised.

Sunvil's support

Sunvil’s destination specialists have explored Greece from north to south and know the country inside out. The team consisting of Claire, Courtney, Jackie, Jordan, Justin, Karolina and Mark, are supported in-country by our local agents. We operate a 24-hour emergency telephone number and are also on hand to answer any questions you may have.

Other useful links

Esperides Hotel, Meganissi, Greece Esperides Hotel, Meganissi, Greece
Achladies beach, Skiathos, Greece Achladies beach, Skiathos, Greece
Acropolis, Athens, Greece Acropolis, Athens, Greece
Taverna, Greece Taverna, Greece
The Sunvil Family

By The Sunvil Family

2nd September 2021



The Sunvil Family
The Sunvil Family
The Sunvil Family

Sunvil's holidays are designed by passionate travellers just like you. Our reservations experts and product teams, many of whom have been with us for many years, are passionate about our destinations and, through their personal, first-hand knowledge can answer any questions that you may have. They are well qualified to advise and recommend, based on your own holiday criteria. We can point you to those special, little-known places, some not found even in guidebooks.

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We promise that a member of our specialist reservation teams will reply personally to your holiday enquiry before 5.30pm if received before 12.00pm (Monday to Friday). Enquiries received after 12.00pm will be replied to within 24-hours (excluding Sundays).

If your enquiry is of an urgent nature, please telephone our dedicated reservation teams on the numbers listed below.

Our lines are open from 9.00am to 5.30pm Monday-Friday and from 9.30am to 4.30pm Saturday.

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We promise that a member of our specialist reservation teams will reply personally to your holiday enquiry before 5.30pm if received before 12.00pm (Monday to Friday). Enquiries received after 12.00pm will be replied to within 24-hours (excluding Sundays).

If your enquiry is of an urgent nature, please telephone our dedicated reservation teams on the numbers listed below.

Our lines are open from 9.00am to 5.30pm Monday-Friday and from 9.30am to 4.30pm Saturday.

  • Greece: 020 8758 4758
  • Cyprus: 020 8758 4759
  • Portugal, the Azores, Spain, Italy, Sicily and Scandinavia: 020 8758 4722
  • Latin America: 020 8758 4774
  • Marketing: 020 8758 4731

Required Information

* Mandatory Information
Title *
First name *
Surname *
Telephone number *
Alternative telephone number
Email address *
Confirm email address
Preferred method of communication *
If you would like to be called during a specific period, please specify
Booking reference number *
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Thank you for your enquiry. A member of our specialist reservation teams will be in touch shortly.

If your enquiry is of an urgent nature, please telephone our dedicated reservation teams on the numbers listed below.

Our lines are open from 9.00am to 5.30pm Monday-Friday and from 9.30am to 4.30pm Saturday.

  • Greece: 020 8758 4758
  • Cyprus: 020 8758 4759
  • Portugal, the Azores, Italy, Sicily and Scandinavia: 020 8758 4722
  • Latin America: 020 8758 4774

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