Read our Peace of Mind Promise for 2021 here

Our Peace of Mind Promise for 2021 

We have changed our terms and conditions to better address the uncertain times we all live in. We are doing this to give you, our customers, trust that, whatever happens, you will be looked after, and not left out of pocket or without assistance. You are in safe hands with Sunvil.

 

  • As an organiser of package holidays we take full responsibility for all elements of the booked arrangements.
  • Our holidays are fully ATOL- and ABTA-bonded and 100% financial protection is in place.
  • Amendments to flight-inclusive package holidays - including name changes, a change of destination or date - may be made up to 10 weeks prior to departure (or the balance due date, whichever is later) with no Sunvil administration charges.
  • Changes may also be made within 10 weeks of departure - depending on the circumstances admin. or cancellation fees may apply. However our Coronavirus policy is designed to reassure customers that, should Government travel advice/travel corridors, border closures or flight cancellations mean the holiday cannot proceed, no customer will be left out of pocket, and every assistance will be given to rebook, rearrange or refund with no quibbles.
  • We have a team of experienced representatives throughout Greece and Cyprus, and local agents in each country responsible for all areas.
  • 50 years experience and always a human voice on the end of the phone when you call
  • 24 hour Duty Office who can be called at any time

*Please note that any supplier charges (airlines mainly) for amendments will be passed on - these will be quoted at the time of the change being requested. The price of a deferred holiday is likely to be different and this will be quoted on enquiry (if the deferral date is a long time ahead we may need to wait for flight and accommodation costs to be available before we can give a confirmed price). For holidays deferred to the following year a new deposit will be required, which will be deducted from the final balance. For our Booking Conditions, including our standard cancellation terms, please click here.

 

Further reading

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Noel Josephides

By Noel Josephides

30th December 2020



Noel Josephides
Noel Josephides

Noel is Sunvil’s Chairman. Born in Cyprus in 1948, he joined John der Parthog at Sunvil in 1973. Before that and following university, he spent 3 years as a trainee buyer at C&A Modes and then worked for a large Cypriot builder and property developer for whom he set up a London Office buying electrical components for the Middle East and importing lemons from orchards in Cyprus. He still researches new destinations for Sunvil and is heavily involved in matters relating to the travel industry. He is a previous chairman of ABTA, a long standing director and previous chairman of The Association of Independent Tour Operators (AITO) and the current chairman of The Travel Foundation - the travel industry’s sustainability charity.

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020 8568 4499

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Please use this form to request further information about a Sunvil holiday or destination.

We promise that a member of our specialist reservation teams will reply personally to your holiday enquiry before 5.30pm if received before 12.00pm (Monday to Friday). Enquiries received after 12.00pm will be replied to within 24-hours (excluding Sundays).

If your enquiry is of an urgent nature, please telephone our dedicated reservation teams on the numbers listed below.

Our lines are open from 9.00am to 5.30pm Monday-Friday and from 9.30am to 4.30pm Saturday.

  • Greece: 020 8758 4758
  • Cyprus: 020 8758 4759
  • Portugal, the Azores, Spain, Italy, Sicily and Scandinavia: 020 8758 4722
  • Latin America: 020 8758 4774
  • Marketing: 020 8758 4731

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We promise that a member of our specialist reservation teams will reply personally to your holiday enquiry before 5.30pm if received before 12.00pm (Monday to Friday). Enquiries received after 12.00pm will be replied to within 24-hours (excluding Sundays).

If your enquiry is of an urgent nature, please telephone our dedicated reservation teams on the numbers listed below.

Our lines are open from 9.00am to 5.30pm Monday-Friday and from 9.30am to 4.30pm Saturday.

  • Greece: 020 8758 4758
  • Cyprus: 020 8758 4759
  • Portugal, the Azores, Spain, Italy, Sicily and Scandinavia: 020 8758 4722
  • Latin America: 020 8758 4774
  • Marketing: 020 8758 4731

Required Information

* Mandatory Information
Title *
First name *
Surname *
Telephone number *
Alternative telephone number
Email address *
Confirm email address
Preferred method of communication *
If you would like to be called during a specific period, please specify
Booking reference number *
Alternatively, please enter your query in the box below:

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Thank you for your enquiry

Thank you for your enquiry. A member of our specialist reservation teams will be in touch shortly.

If your enquiry is of an urgent nature, please telephone our dedicated reservation teams on the numbers listed below.

Our lines are open from 9.00am to 5.30pm Monday-Friday and from 9.30am to 4.30pm Saturday.

  • Greece: 020 8758 4758
  • Cyprus: 020 8758 4759
  • Portugal, the Azores, Italy, Sicily and Scandinavia: 020 8758 4722
  • Latin America: 020 8758 4774

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My Suitcase

We understand that so much choice can be overwhelming which is why we have developed 'My Suitcase'. This facility allows you to save and compare your favourite holidays, and even allows you to return to your selection at a later stage.

Why not use 'My Suitcase' to compile a wish list of your future Sunvil holidays?

 

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